Privacy Policy
Your privacy matters to us. This Privacy Policy explains how The Ground Pilates collects, uses, and protects your personal information when you enroll in or access our Program.
1. Information We Collect
We may collect the following information:
Name, email address, and contact details
Payment information (processed securely through third-party platforms)
Course progress and completion data
Communications you send to us (emails, messages, forms)
Participation in community spaces or live sessions
2. How We Use Your Information
Your information is used to:
Provide access to course materials
Process payments and manage enrollment
Communicate important program updates
Support your educational experience
Improve our offerings and student support
We do not sell or rent your personal information.
3. Third-Party Services
We use trusted third-party platforms (such as Thinkific, payment processors, and email services) to operate the Program.
These platforms only receive the information necessary to provide their services and are required to maintain appropriate data protection standards.
4. Data Security
We take reasonable measures to protect your personal information. However, no online system can be guaranteed 100% secure, and you acknowledge this risk when enrolling.
5. Confidentiality in Community Spaces
While we encourage respectful and confidential interaction, we cannot guarantee the behavior of other students. Please use discretion when sharing personal information in group or community spaces.
6. Cookies & Analytics
We may use cookies or analytics tools to understand how students use the platform and to improve functionality. These tools do not personally identify you.
7. Your Rights
You may:
Request access to your personal data
Request corrections to inaccurate information
Request deletion of your data, subject to legal and operational requirements
You can contact us at any time to make these requests.
8. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Program constitutes acceptance of any changes.
9. Contact
If you have questions about this Privacy Policy, please contact:
The Ground Pilates
Email: [email protected]
I agree to the Privacy Policy.